Legal Conditions Behind DANA and QRIS
Our Legal terms explain who may access the service, how account details are checked, and which records we keep when you use a local wallet or bank route. Access depends on local law, so your location and eligibility can affect whether the account path is available.
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Before an account becomes usable, we may require clear phone verification and accurate personal details. Payment records can include a DANA, OVO, GoPay or QRIS reference, as well as a bank transfer or virtual account reference, so we can match a request to the correct account.
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We do not treat a payment receipt as permission to bypass account checks. If a policy question affects your access, contact us through the support route shown in your account area and include the relevant reference without sending your password.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.