Reference

maxwin500 Terms & Conditions for Indonesia Accounts

Our Terms & Conditions set the rules for opening, using and closing your maxwin500 account.

Account eligibilityWallet recordsLocal-law accessPolicy contact
maxwin500 maxwin500 Terms & Conditions for Indonesia Accounts
TERMS SUPPORT

Where your account terms need clarification

A clear contact path helps when a clause affects your account, wallet status or verification step.

Account clause Tell us which Terms & Conditions section you are asking about, and we will…
Wallet receipt For a DANA, OVO, GoPay or QRIS question, include the payment reference and date.
Access check If an account route is unavailable, contact support with the device path and displayed…
RECORDS AND CONTROL

How we handle account terms and records

Our policy handling starts with the account record, not a guess from a payment screenshot or device session.

Data handling

We use account details, phone verification results and payment references to apply the agreed terms. We do not ask you to place a password inside a support message.

Cookie choices

Cookies can preserve a session or remember a selected path on your device. Clearing them may require you to sign in again and repeat the account step shown on screen.

Login security

Keep your sign-in details private and check the account name before continuing. If a device behaves unexpectedly, sign out, secure the device and contact us through the account support route.

Record retention

We retain policy, verification and payment records only as needed for account administration, dispute handling or a legal requirement. The applicable period can depend on local law.

Change request

Ask us to correct an account detail through support and identify the field that needs changing. We may request a matching verification step before applying the amendment.

Contact ownership

Policy questions should come from the account holder. A request involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account may require the matching payment reference.

Terms & Conditions questions answered

These answers address the account and policy searches we hear most often before an Indonesian account is opened. They do not replace the full Terms & Conditions, so check the applicable wording and contact us when your account record needs a closer reading.

You can read the Terms & Conditions on this page before opening an account. The policy covers account details, phone verification, payment ownership, access where local law permits and requests sent to support.

Yes. The same account-matching rules apply to DANA and QRIS records. We may compare a receipt, reference or account name before processing a wallet-related request under the stated Terms & Conditions.

OVO and GoPay are listed local wallet routes, subject to availability and account checks. Your payment record should match your account details, and access depends on local law and the displayed policy.

Contact us through the account support route and identify the incorrect field. We may ask for phone verification or another matching check before changing the record under the Terms & Conditions.

We use relevant account, verification and payment records to apply the Terms & Conditions, protect login access and resolve requests. Cookies may retain a session choice, while retention depends on the purpose and local law.

An account route may be paused when details conflict, payment ownership needs checking or a policy condition applies. Eligibility depends on local law, and we explain the available support path for the account.

Send a policy question through the support route shown in your account. We will identify the revised wording and its effective date; continued account use after that date means you had a chance to read it.